Understanding Ardency Monthly Service Fees

23 Apr 2025 | About retirement living
Senior couple learning about service fees
/ News / Understanding Ardency Monthly Service Fees
Take a closer look at Monthly Service Fees so you can understand how they contribute to the seamless flow of Ardency life.

Ardency is the premium residence brand from Keyton, one of Australia’s leading retirement living providers.

Ardency sets a new benchmark for luxury. Within these premium residences, effortless living and excellence co-exist, shaped by impeccable design, premium quality, five-star service and a discerning community of like-minded neighbours. Our residences are beautiful to live in, and provide an extraordinary lifestyle that enhances every day. Think: landscaped gardens without the upkeep, wellness facilities moments from your door, inviting communal spaces and a social calendar for you to enjoy as much or as little as you choose.

To maintain Ardency’s exceptional standards, residents contribute a monthly service fee, also commonly known as recurrent charges.

WHAT THE MONTHLY SERVICES FEE COVERS

Service fees help to support Ardency’s seamless operation, utilities and services which may include (but is not limited to):

  • Rates - Communal water and electricity supply
  • Access to resort-style leisure facilities such as gym and swimming pool
  • Landscaping and garden maintenance - Building insurance
  • Village bus
  • Ardency management team including hotel style concierge
  • Long term maintenance

Specific inclusions may vary. Your sales team can provide a tailored overview based on your preferred Ardency residence.

IT’S PURPOSEFUL, NOT PROFITABLE

Unlike typical service fees, Ardency’s monthly service fees is charged on a cost recovery basis, as required by law. This means Keyton does not profit from the fees charged. It can be thought of as a transparent contribution to the running costs of the village.

THERE’S LESS TO MANAGE AND MORE TO ENJOY

The Ardency lifestyle does not just integrate the extraordinary into your day-to-day, it also helps simplify it. Many residents find that the monthly service fee offsets or replaces a range of other household expenses, such as gym memberships, insurance premiums, garden care and building maintenance. Some residents also enjoy savings in areas like home and car insurance thanks to added security onsite and personalised services. There’s also the convenience of having luxury amenities on your doorstep which you can enjoy every day

with ease, from swimming pools, gyms and wellness spaces to libraries, private theatres, restaurants and roof top terraces.

IT'S CUSTOMISED

The monthly service fee varies between Ardency properties, depending on factors such as(but not limited to):

  • size and layouts of residences;
  • services and amenities offerings; and
  • residence type and features

Every year, Ardency’s management team consults with its residents’ committees to prepare a transparent, annual budget that informs any adjustments to the service fee. It’s a collaborative process built on clarity and mutual respect.

GET A PERSONALISED OVERVIEW

Considering a move to Ardency? Our expert sales team will provide you with a comprehensive cost breakdown tailored to your preferred residence and contract type. We also offer an in-depth calculator to help you understand your ingoing, outgoing and ongoing costs with confidence.

To learn more about how you can enjoy the extraordinary Ardency lifestyle, call our dedicated customer service team on 1800 723 723.

Please note that any advice provided in this document is general in nature and not specific to you. You should seek independent legal advice and make your own inquiries.

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