Colin's culinary journey began in the bustling kitchens of local pubs and clubs throughout the '80s and '90s. His dedication to delivering exceptional dining experiences led him to establish Smithy’s Brasserie in 2006, a well-loved establishment in the Sutherland Shire in Sydney. "My career has been defined by a passion for quality food and attentive service," Colin reflects. This same passion naturally led him to Ardency Aroona, where he continues to uphold the highest standards of hospitality.
Hospitality becomes personal here.
At Ardency Aroona's onsite restaurant that is also open to the public, Colin finds a unique opportunity to form genuine connections with residents. "Hospitality becomes personal here," he says. Unlike traditional venues, the resort allows him to craft experiences that go beyond a meal. This personalised approach is a hallmark of the Ardency experience, where every interaction is meaningful and tailored to individual preferences.
Colin describes the culture as built on mutual respect, high standards and shared pride in the work they do. "There’s a real sense of purpose and joy in achieving outcomes for residents," he notes. This culture of excellence is reflected in every aspect of the resort, from the beautifully appointed dining spaces to the 24 hour concierge service.
What sets Ardency Aroona apart is its blend of innovation and timeless hospitality. The Brookside Restaurant along with exceptional amenities and round-the-clock concierge service for residents of the resort, ensures every detail is curated for comfort and prestige. "Our stable and committed management team ensures consistency in quality and care," Colin proudly states.
Whether it’s an elegant dinner in the restaurant or a room service meal, the service is always refined and delivered with the Ardency grace.
Colin and his team pride themselves on attentiveness, knowing each resident’s tastes and preferences. "Whether it’s an elegant dinner in the restaurant or a room service meal, the service is always refined and delivered with the Ardency grace," he explains.
Engaging with residents who have led remarkable lives is a privilege Colin cherishes. "I make it a point to listen, honour their achievements and find common ground," he shares. These connections often extend beyond staff and resident roles, fostering a sense of community that includes residents' families.
Colin recalls countless moments that reflect the bond between staff and residents. "What stands out are the regular occasions when residents trust us to host their most meaningful celebrations," he says. Whether it’s an anniversary, a family gathering or a quiet roast, being part of these milestones speaks volumes about the trust and closeness shared at Ardency Aroona.
My role is to ensure that residents feel not just comfortable, but valued.
First impressions are lasting and Colin ensures that residents feel valued from their first welcome meal to their first personal interaction. "My role is to ensure that residents feel not just comfortable, but valued," he emphasises.
Personal recognition and respect make a big difference in daily life at Ardency Aroona. "Remembering names, acknowledging moods and celebrating milestones create an atmosphere where every resident feels seen, heard and appreciated," Colin explains.
Colin is inspired by the people he works with and serves. "I work alongside a leadership team that leads with integrity and purpose," he says. The culture of excellence and shared passion for service inspire him daily. Knowing that every plate served contributes to someone’s comfort and joy is incredibly fulfilling.
Ardency Aroona is more than a workplace or a residence; it’s a lifestyle and an experience.
"Ardency Aroona is more than a workplace or a residence; it’s a lifestyle and an experience," Colin concludes. It’s where excellence meets community and where staff and residents alike are proud to be. For those seeking a place defined by sophistication and connection, Ardency Aroona is the perfect choice.
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